Earn $285/Day Worldwide Work-From-Home Jobs No Experience 2022

Check out the Customer Advocate position at InVision, a digital product design platform that also hires people to work from home all around the world.

We empower InVisioners to author their day so they can balance work with making time for those relationships that matter most—friends, family, and loved ones. We’re a people-centric organization that is guided by a set of transformative principles. We’re a 100% remote-first organization, offering a best-in-class remote experience.

InVision Human Services is committed to providing equal opportunity in employment for all persons, and prohibits discrimination in employment because of race, sex, age, national origin, religion, marital status, disability, sexual orientation, or any other basis that is prohibited by federal, state, or local laws.

Here are the details:

InVision. Current Job Openings Business Operations, IT & Administration. Lead Security Engineer – Compliance & Risk Remote. Staff Product Security Engineer Remote. Customer Experience. Customer Advocate, Tier 1 Remote. Customer Success Director Remote. Senior Customer Success Manager Remote.

What you’ll do:

Project work that may include developing and maintaining internal and customer-facing documentation, writing macros, auditing issues, testing new features, performing data migration tasks, developing training to prepare for new feature releases, or other projects that would benefit our customers and Customer Support team.

Advocate for ways to improve the customer experience in our product and processes

Prioritize, directly respond to, and engage qualified customer support inquiries and requests via email, phone, live chat, social media, community moderation, video conferencing, and internal channels.

Compare, analyze, qualify, and escalate customer requests to appropriate teams or individuals.

Provide thoughtful technical and product support to those of varying technical fluencies.

Share industry best practices on web/mobile design practices and tools with customers

Think on your feet, learn a complex product inside and out, diagnose and troubleshoot technical issues, and discover creative methods to resolve customer issues.

Qualifications:

You’re able to work a 40 hour work week during local business hours M-F to provide support for our customers.

Experience with modern ticketing, customer engagement, and CMS solutions within customer service environments (Zendesk, Desk.com, Help Scout) is a plus.

Prior knowledge of design practices (UI, UX, research, testing) and design tools (Sketch, Adobe XD, Photoshop, Studio, Figma) are a plus.

You possess excellent written and verbal communication skills.

You’re a natural-born evangelist with infectious enthusiasm and you genuinely relish troubleshooting and problem-solving.

You love to teach, and in order to do that well, you’re also eager to learn as much as you can.

You have related customer support, community moderation, or account management experience, preferably in a SaaS B2B setting.

You’ve worked as or with designers or other creative professionals and understand their needs.

You’re flexible, love having many irons in the fire, and have the skills to stay organized and on top of it all.

You’re able to use both a Mac and PC.

Previous InVision experience is a plus.

Compensation/Benefits:

You’ll earn an estimated $44k-$56k/year according to Glassdoor

Parental leave

Fertility care and support

Flexible paid-time-off

Monthly allowance to support every aspect of living your best remote life, including: coffee, snacks, or lunch; a trip to the spa, salon, or barbershop; house cleaning; or groceries

Monthly wellness reimbursement

New hire home office budget with a refreshed home office budget after two years for an office chair, desk, or other equipment

Annual funds towards self-development, including relevant books, magazines, memberships, and subscriptions

Free Headspace account

Reimbursement for nursing-related costs during business travel

Family caregiving support

Peer recognition budget

Charitable donation matching

Important Links:

Latest InVision careers page

Glassdoor Employee reviews

Glassdoor Benefits breakdown