Here’s a job that lets you work at home worldwide without needing the experience to apply.
Empire Flippers is an Inc. 5000 company and the #1 curated marketplace for buying and selling established, profitable online businesses.
Empire Flippers is an INC 500 company and the #1 curated marketplace for buying and selling established and profitable online businesses.
Empire Flippers have helped customers buy and sell nearly $300 million worth of Ecommerce, Adsense, Affiliate, SaaS, FBA, and many other revenue-generating.
It’s the Customer Advisor position at Empire Flippers.
We’re the #1 curated marketplace for buying and selling established, profitable websites and online businesses. http://empireflippers.com.
@EmpireFlippers. Website brokers with a thorough vetting process. Saves you time, weeds out scammers, and puts you in front of legit businesses.
Empire Flippers is a company of website brokers that deal with buying and selling sites.
Here are the job details:
What you’ll do:
Preserve and grow knowledge of Customer Advisor procedures, recommending process modifications or improvements as needed.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Attend weekly team calls via Zoom.
Other duties as assigned.
Provide chat support coverage M-F.
Overlapping shift work conducts business primarily during 7 am to 10 pm Eastern Standard and/or Central Daylight time zones.
Handle outbound calls. This may include discussions with potential buyers or sellers who want to understand how our process works.
Properly handle escalating unresolved queries to the next level of support.
Build sustainable relationships and engage customers by taking the extra mile.
Create tickets and provide general support work in Zendesk as needed.
Update customer data and produce activity reports as needed.
Communicate with colleagues via Slack messaging application.
Review documents sent by customers.
You are proficient with Google Suite, Slack, Skype, and Zoom.
Strong attention to detail.
People person – must enjoy helping others.
Ability to closely follow processes.
Advanced troubleshooting, time management, and multi-tasking skills.
Ability to ask questions whenever unsure about how to proceed.
Proficiency in English.
Be able to prioritize tasks quickly.
Not easily overwhelmed by a fast-paced environment.
Strong client-facing and communication skills.
$2500/month base pay + performance-based incentives
“We offer a fully-paid Global Health Insurance plan so you are covered anywhere you go.”
“We provide an annual stipend to support teammates with ongoing professional development through education and training.”
“Our EAP provides a little extra assistance to help with counseling, legal guidance, substance abuse, elder / dependent care & much more.”
Live and work from anywhere in the world
“Twice a year we gather in a fun location and collaborate over the latest projects and ideas. Our meetups take place all over the world.”
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