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If you’re looking for a great company that hires people worldwide for work-from-home jobs, check out Hubstaff.
Hubstaff is a workforce management platform that offers proof of work, time tracking, and payroll management, along with a remote talent finder and project management software.
Right now, they’re hiring for a Customer Success Manager position.
Here are more details on the Customer Success Manager job at Hubstaff:
Table of Contents
What You’ll Do:
Interface closely with sales, product, and marketing teams to share client feedback, resolve escalations, deliver outstanding client experiences, and have an impact on the evolution of Hubstaff as a product.
Grow net dollar retention rate for a portfolio of customers assigned to you.
Work closely with customers to ensure they are satisfied with Hubstaff from implementation and initial value to renewals and expansions (promoting retention and loyalty amongst the customer base).
Discern opportunities for revenue growth and close cross-sell and upsell opportunities (independently or in partnership with Sales), and act upon possible problems before they turn into complaints.
Conduct onboarding, training, and review calls with customers through multiple stages of the customer journey.
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Qualifications:
They actually don’t mention anything about needing a certain amount of experience, education, etc.
Benefits/Compensation:
$25-$27/hour estimated (Glassdoor)
Annual Training Allowance.
Annual and Remote Retreats.
100% Remote work.
25 days of Annual Paid Time Off.
Annual Equipment/ Technology Stipend.
Maternity / Paternity Bonus.
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