Wouldn’t it be nice to get a work-from-home job that gives you $1500 upfront before you even get started?
At Optum, a pharmacy benefit manager and care services group, you can get customer service jobs that allow you to do just that.
Also, these jobs are fairly easy and pay $15-$24/hour!
Table of Contents
Here are the details:
Each day we strive to shape a health care system that works better for your whole health. Our aim is to:
Bring every aspect of health care together to give a complete view of your health
Provide you with personalized insights to help guide your decisions for easier health care experiences
Support you anywhere you need us by giving you affordable choices to meet your needs
Drive better options for your health care that help you live a healthy life
Explore career opportunities & begin your life’s best work.
We want to make health care work better for everyone. This depends on hiring the best and brightest. Explore opportunities today and begin your life’s best work.
What you’ll do:
Support the continuum of care for TRICARE Beneficiaries by scheduling a variety of medical services in accordance with customer availability, Military Treatment Facility (MTF) capabilities, and contract guidelines.
Respond to a variety of inquiries and resolve issues with regard to TRICARE eligibility in a timely manner while maintaining sensitivity toward military culture.
Conduct customer contacts related to beneficiary support, referral follow-up, education, and resource inquiries
Identify potential emergent concerns and follow contract-specific protocol to connect beneficiaries to the TRICARE NAL clinical team.
Maintain constant awareness of service level and queue status in order to meet contractual requirements.
Support the continuum of care related to Global Nurse Advice Line contacts
Required Qualifications:
High School Diploma / GED (or higher)
Customer service experience
United States Citizenship
Ability to obtain favorable adjudication following submission of Defense Health Agency eQuip Form SF86
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
Preferred Qualifications:
Proficient computer skills including Microsoft Office programs such as Microsoft Excel (general spreadsheet navigation, data entry and sorting), Word (creating and editing word documents), and Outlook (email and calendar)
Experience working in the Healthcare Industry
Experience working with Medicaid or Medicare
Experience working in a call center environment
Prior military or TRICARE Beneficiary experience
Guiding this important work are our core values.
Integrity: Honor commitments. Never compromise ethics.
Compassion: Walk in the shoes of people we serve and those with whom we work.
Relationships: Build trust through collaboration.
Innovation: Invent the future and learn from the past.
Performance: Demonstrate excellence in everything.
Compensation/Benefits:
They don’t mention the pay range for every state, but for Colorado, it is $15-$22.02/hour and $15-$24.13/hour for Connecticut/Nevada.
$1500 sign-on bonus
A comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Keep in mind that all benefits are subject to eligibility requirements.
Important Links
Visit the official website – “Click Here“
Read reviews from Glassdoor- “Click here“
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