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Transcription Panda

About

We are a young (and growing) company.

We provide high quality transcription and translation services to a variety of institutions and individuals. Founded in 2016 and based in California, we work with a growing list of 1000+ customers in 5+ countries.

Our transcription process is based on the highest quality standards.

Our transcription process is built around consistently delivering high quality transcripts to our clients. We hire talented transcriptionists, uphold high internal quality standards, and have each transcript reviewed by our experienced team prior to delivery. 

Many clients are surprised to learn we do not use speech-recognition software. High quality transcription requires an understanding of the nuances of language and the context in which it is spoken. That is why all of our transcripts are human-generated and human-reviewed. 

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OUR TRANSCRIPTION SERVICES

We provide high-quality audio and video transcription and translation services to universities, corporations, hospitals, non-profits, media companies, law offices, individuals, and municipalities.

Audio transcription is the process of converting audible content into written text. All transcripts are typed by our in-house, experienced team and delivered in Microsoft Word format. Our transcription process is 100% human-based and involves multiple levels of quality checks to ensure best-in-class accuracy.

All orders are placed online, and transcripts are delivered via email or via upload to your online account. We accept all audio and video file formats, including MP3, M4A, WMV, AIF, AMR, WMA, OGG, WAV, and DSS. We also accept links to any web page that has audio you need transcribed such as YouTube or Vimeo. 

CUSTOMER FOCUS

We pledge 100% customer satisfaction. If you are not satisfied for any reason, we will provide you with an immediate refund.

UNMATCHED QUALITY

With 98-100% accuracy, our transcription services are best-in-class.

TRANSPARENT PRICING

We believe in up-front, transparent pricing. No hidden fees. No extra costs.

FAST TURNAROUND

Our standard turnaround time is 2 business days. Need the file sooner? No problem. We also offer expedited delivery if you’re in a pinch.

SMALL BUSINESS FEEL

We stay true to our small-business roots. Big enough to handle really large projects; not too big to give each customer attention.

SECURE

All files are treated as highly confidential and stored on our private, encrypted server.

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Amazon Transcribe

Amazon Transcribe is an automatic speech recognition service that makes it easy to add speech to text capabilities to any application. Transcribe’s features enable you to ingest audio input, produce easy to read and review transcripts, improve accuracy with customization, and filter content to ensure customer privacy.

Transcribe is designed to process live and recorded audio or video input to provide high quality transcriptions for search and analysis. We also offer separate APIs that uniquely understand customer calls (Amazon Transcribe Call Analytics) and medical conversations (Amazon Transcribe Medical).

Streaming & batch transcription

You can process your existing audio recordings or stream the audio for real-time transcription. Using a secure connection, you can send a live audio stream to the service, and receive a stream of text in response.

Audio inputs

Domain-specific models

Select a model that is tuned to telephone calls or multimedia video content. For example, Transcribe adapts to low-fidelity phone audio common in contact centers.

Automatic language identification

With Amazon Transcribe, you can automatically identify the dominant language in an audio file and generate transcriptions. This is useful when your media library contains audio files in different languages. You can also use this feature for media content classification and verify that the main spoken language in your videos and podcasts is correctly labeled.

Get insights from customer conversations

With Transcribe Call Analytics, quickly extract actionable insights from customer conversations. AWS Contact Center Intelligence partners and Contact Lens for Amazon Connect offer turnkey solutions to improve customer engagement, increase agent productivity, and surface quality management alerts to supervisors.

Easy to read transcripts

Amazon Transcribe enables you produce accurate transcripts that are easy to read, review, and integrate into your specific applications. We work to make the output ready for downstream activities such as call transcript analysis, subtitling, and content search

Timestamp generation

Amazon Transcribe returns a timestamp for each word, so that you can easily find a word or phrase in the original recording or add subtitles to video.

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Recognize multiple speakers

Speaker changes are automatically recognized and attributed in the text to capture scenarios like telephone calls, meetings, and television shows accurately. To learn more about speaker identification.

Channel identification

Contact centers can submit a single audio file to Amazon Transcribe, and the service will identify produce a single transcript annotated by channel labels automatically.

Search and analyze media content

Content producers and media distributors can use Amazon Transcribe to automatically convert audio and video assets into fully searchable archives for content discovery, highlight generation, content moderation, and monetization.

Create subtitles and meeting notes

Subtitle your on-demand and broadcast content to increase accessibility and improve customer experience. Use Amazon Transcribe to boost productivity and accurately capture the meetings and conversations that matter to you.

Improve clinical documentation

Medical doctors and practitioners can use Amazon Transcribe Medical to quickly and efficiently document clinical conversations into electronic health record (EHR) systems for analysis. The service is HIPAA- eligible and trained to understand medical terminology.

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