If you want a high-paying, work-from-home chat job with no degree required to apply, check out the Customer Support Engineer position at Pagely.
Top-Tier hosting solutions for Enterprise, the Public Sector, and Media companies. Our robust managed hosting service features multi-region redundancy,Pagely® | 837 followers on LinkedIn.
We help big brands scale WordPress. | We help the worlds biggest brands scale WordPress with great tech, smart people, …
WordPress-as-a-Service. Pagely delivers secure and scalable Managed WordPress hosting to clients Higher-Ed, Media, and Enterprise markets.
Pagely is a premium managed WordPress hosting platform that you can count on to deliver exceptional hosting for your WordPress site. If you are after speed, …
Pagely is the de facto leader in Managed WordPress. First-to-market in 2009 and continually innovating our enterprise platform, our core mission is …
What is Pagely®? We invented managed WordPress hosting. Tierless support, managed DevOps, and the most flexible tech stack in the industry.
Pagely is a company that specializes in managed WordPress hosting.
What You’ll Do:
Handle incoming support requests in a timely and professional manner.
Fully solve impressive problems in a tier-less support structure.
Communicate across departments to solve client problems and document solutions for teammates.
Meet deadlines critical to customer success.
Compensation/Benefits:
Paid Vacation
401k w/ 4% match (US Residents)
100% Remote Work
$99k/year estimated (Glassdoor)
Competitive Salary
Healthcare Coverage (US Residents)
Paid Parental Leave
Required Qualifications:
Must know LAMP/LEMP
3+ years of support experience (or educational and professional equivalent)
Firm understanding of WWW (domains, DNS, servers, web caching, etc.)
Knowledge of networks and cloud computing
Preferred Qualifications:
WordPress/web hosting experience
WordPress core, themes, and/or plugin experience
HTML, CSS, and PHP/mySQL debugging experience
Familiarity with JSON, YML, and/or Linux command line
About You:
Devoted communication to clients and team members
Passion for research and continued development
Creative solutions to complex problems
Strong troubleshooting abilities
Ability to deliver exceptional results and communicate results to customers
Ability to organize and prioritize effectively
Self-motivated and disciplined
Ability to hold self and team members accountable
Growth mindset
Adhering to the golden rule for clients and team
Excellent written communication
Technical Requirements:
Pagely also didn’t mention any technical requirements for your home office setup.
Check out the position details below:
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