The first business we sold was our own. Now we help others around the world do the same. At Empire Flippers, we remove the friction from buying and selling online businesses.
We’ve helped people buy and sell over $200 million worth of online businesses.
Our buyers and sellers span the globe and we have fine-tuned our process and team to ensure you have a safe, secure buying and selling experience.
We’ve won the Inc 5,000 award four years in a row as our team of industry-leading M&A advisors help entrepreneurs and investors alike with their goals.
Current Opportunities · Migration Advisor · Customer Advisor · Content Specialist · Senior Ruby on Rails Developer · Senior React Engineer.
Get paid between $142 and $200/day to work at home worldwide at Empire Flippers, website brokers that deal with buying and selling sites.
Job Details. So What is a Chat Specialist? The Customer Service Chat Specialist is considered Empire Flippers’ front line representative, providing …
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Empire Flippers jobs page
Empire Flippers benefits
Role and Responsibilities :
Provide chat support coverage M-F.
Overlapping shift work conducts business primarily during 7 am to 10 pm Eastern Standard and/or Central Daylight time zones.
Handle outbound calls. This may include discussions with potential buyers or sellers who want to understand how our process works.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Properly handle escalating unresolved queries to the next level of support.
Build sustainable relationships and engage customers by taking the extra mile.
Create tickets and provide general support work in Zendesk as needed.
Update customer data and produce activity reports as needed.
Preserve and grow knowledge of Customer Advisor procedures, recommending process modifications or improvements as needed.
Communicate with colleagues via Slack messaging application.
Attend weekly team calls via Zoom.
Review documents sent by customers.
Other duties as assigned.
Proficiency in English.
Strong attention to details.
People person – must enjoy helping others.
Ability to closely follow processes.
Strong client-facing and communication skills.
Advanced troubleshooting, time management, and multi-tasking skills.
Ability to ask questions whenever unsure about how to proceed.
Be able to prioritize tasks quickly.
Not easily overwhelmed by fast paced environment.
You are proficient with Google Suite, Slack, Skype and Zoom.
Around $142/day, according to Glassdoor averages
Live and work from anywhere in the world
“Twice a year we gather in a fun location and collaborate over the latest projects and ideas. Our meetups take place all over the world.”
“We offer a fully paid Global Health Insurance plan so you are covered anywhere you go.”
“We provide an annual stipend to support teammates with ongoing professional development through education and training.”
“Our EAP provides a little extra assistance to help with counseling, legal guidance, substance abuse, elder / dependent care & much more.”