Earn $3500/Month Work-From-Home Job at Whoop Hiring – Earn money online

Whoop is a fitness membership site geared towards improving human performance.

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They tend to have a few work-from-home jobs available from time to time like the Membership Services Representative position or the Product Expert, Membership Services position I cover in this post.

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This job has A LOT of pros and very few cons, so get it while you can!

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Roles and Responsibilities 

Become an expert in the experiences Members have with the product at WHOOP

Act as a communication and information hub between the Membership Services team and Product teams 

Identify ways to improve and deflect contacts through automation or product fixes

Communicate clearly and efficiently with our Product team to work on improving areas of the product or experience that cause Members pain

Help our Product team effectively triage bugs and provide executive communication where necessary to provide proper updates

Collaboratively define service-level agreements (SLAs) and prioritization frameworks with which product teams will prioritize sprints

Manage external bug tracking within Jira to provide visibility to teams in Membership Services, Product, and Engineering

Create, maintain and deliver weekly, monthly, and quarterly reporting of bugs and outages along with fixes for 360 feedback loops to teams

Provide updates on defects and issues that may impact upcoming launches/releases.

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Qualifications:

Preferred 1+ years of experience in membership services type role assisting members with technical troubleshooting

Excellent analytical skills with the ability to take large, complex datasets and extract qualitative and meaningful insights

Capable of designing data reporting structures that are adaptable to future endeavors

Experience using reporting tools such as Zendesk, Explore and, Looker, as well as an understanding of how to write formulas in spreadsheet programs such as Google Sheets

Strong communications skills and the ability to distill data and technically dense concepts into presentations that are effective, concise, and delivered in a format appropriate for a broad audience

Basic technical knowledge around concepts such as iOS, Android, APIs, and Bluetooth

Ability to partner and cross-functionally collaborate and forge strong relationships with internal WHOOP stakeholders

Willingness and ability to adapt to ongoing changes to responsibilities, learn from other team members, take and deliver constructive feedback, and systematically deliver solutions to abstract problems while demonstrating an analytical and problem-solving ability

Must reside in one of the following states to be considered: AZ, CO, CT, D.C., FL, GA, IN, MA, ME, MD, MN, MO, MS, NC, NJ, NH, NV, OH, OR, OK, PA, SC, TX, UT, VT, VA, WI.

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Compensation:

Around $19-$20 per hour

Medical, dental, vision coverage (life and disability insurance also available)

PTO (paid time off)

401k, stock options

Paid parental leave

Company products for free

$500 yearly wellness perk for fitness classes and memberships

Check out their benefits on this page under the jobs section

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